99designs Review

The Gist

99designs offer top-of-the-range, professional logo designs. We love how the site has made the whole design process super easy to understand; with clear and colorful step-by-step explanations and illustrations on how things work. 99designs also include plenty of positive reviews and customer feedback on their site. 

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Highlights

  • Professional, high-quality logo designs

  • “100% Satisfaction Guarantee”

  • Impressive examples of their work on their website

Pros

  • 99designs offer some of the most professional-looking and stylish logos in the field

  • They have a loyal following and are reassuringly confident in their skills; promising a “100% Satisfaction Guarantee”

  • They have an impressive gallery and testimonials from happy customers on their website

  • You can have a professional logo designed for you in just seven days

Cons

  • Some people may prefer to take a more hands-on approach in their logo design process

  • Their services may be a little expensive for some

Value for Money

99designs may be a little bit more expensive than some of the other logo design services on the market at the moment. However, this is somehow made up for by the fact they can really demonstrate their logo design prowess, and this is clear on their website, with their impressive gallery of high-quality, professional designs.

There are several price packages available; from Bronze for an affordable $290, through to the ‘best value’ Silver ($500), Gold ($790), and yes, you guessed it, Platinum ($1280). Each package has various features and benefits, but whichever you choose, all include a 100% money-back guarantee and full copyright ownership. All design and commission fees are also included in the price.

Portfolio/Experience

99designs can certainly demonstrate an impressive professional portfolio. It’s jam-packed with high-quality logo designs to suit the full range of businesses and services across all sectors and industries. The deal-breaker of course, is having the many high-rated customer testimonials alongside, verifying both the talent and the processes. It’s critical to get that assurance, especially when with many jobs like this, you’re working remotely with the provider.

Contract Terms

Although there isn’t a direct link to a contract on the site, customers will receive an outline of terms before the creative process begins. It’s also made clear up front, that whichever package you choose, be it the budget Bronze, or high-end Platinum, you’re always guaranteed 100% of your money back if you’re not happy. All packages also include full copyright ownership, and all designer fees and commission are included in the price of each package. 

Customer Service

With positive testimonials from their customers and a pretty impressive 4.67 out of 5.0 average rating, out of 31,021 ratings; 99designs can be proud of their excellent customer service. They also have a great customer service FAQ section and searchable knowledge database so it’s really easy to find the help and support you need. If however you can’t easily find what you’re looking for, then they have a support line for different regions, too, along with a ‘Submit request’ ticket-based support system, with a promise to aim to respond to all queries with 24 hours.

Design Process

99designs offers potential customers a step-by-step guide of the design process, complete with engaging images so you really know what’s what. They also offer to put you in touch with a designer who can explain the process to you over the phone. It’s also reassuring to know that you could have everything completed from start to finish in just seven days, which is great if your project is time-critical.

Conclusion

99designs offer impressive professional logo design services. They provide a gallery of high-quality logo-designs and reviews from happy customers. We especially like how easy they make it to understand the design process. 

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