PnC logos Review

Executive summary

Check out our comprehensive review of how PnC logos aims to provide the latest, on-trend, custom-designed logos for businesses.

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PnC logos Highlights

  • Really impressive portfolio of past work

  • 100% money-back guarantee if you’re anything but totally satisfied

  • A great blog with help, tips, advice and guidance

  • More than just logos - brochures, brand identity, websites, and social media design

Pros

  • Good website - easy to navigate, all the information you need

  • Competitively priced in the industry - three packages with an opportunity to request a tailored quote

  • No bluff and bluster - seem to be upfront, honest, and transparent

Cons

  • The portfolio is impressive, but could be bigger with more examples in each category

  • The site could benefit from an explainer video upfront, to tie it all together

  • There could be more details about the actual process and what happens at each stage once you’ve ordered

Value for Money

The PNC Logos website makes for easy navigation and to find all the pricing information readily available. It’s clear that its focus is on excellent service, undisputed expertise, and value for money. There are a multitude of services available - logo design, websites, brochures, brand identity - and all are priced to suit various budgets, business sizes, and customer requirements.

The various packages are designed keeping in mind a variety of businesses. With the basic logo design package starting at $199 and the executive package (which includes an unlimited page website, complete brand identity as well as printed and delivered business stationery) priced at $1499, small businesses as well as established corporations can use these packages to their advantage.

Portfolio/experience

It’s nice to see a logo design / brand identity site that puts so much care into presenting its portfolio of past work in an elegant way. It’s easy to navigate through the different formats of design offered, i.e - by clicking through the categories selector from logos, through to websites, brochures, and brand identity.

It’s clear PnC logos has a highly experienced team who can offer a timely turnaround for work ordered. It would be nice to have more information available on the actual individuals or teams behind the designs, just for added assurance. That said, the site does a great job of making clear this is a bespoke design process for each job, and not automated in any way. It would also be nice to see a greater number of examples within certain sections; for example, many of the website examples seem to look very similar in design and layout, so it would be good if PnC logos could show various designs to demonstrate its flexibility. 

Contract Terms

The terms and conditions are laid out clearly on the terms and conditions pages. It’s very clear on this page, what each package includes in terms of revisions and partly details the process, too. PnC logos are clear that its clients can approach them for unlimited free amendments given that the design and concept remain intact.

It’s made clear that revision turnaround time will usually be 48 hours. As a rule, the basic package includes 3 revisions; the Startup package includes five revisions, and the Corporate package has unlimited revisions. The silver, gold, and platinum packages also all offer unlimited revisions. Customers do need to be aware though, that unlimited revisions require the initial design and concept to be the same, as a redesign cannot be requested once the design has been selected.

As you’d expect, there is also all the information you need regarding other areas of the service, including the refunds policy and how to request them, PNC’s quality assurance policy, and delivery information.   

Customer Service

Customer service is clearly something that PnC logos really dedicates itself to. It makes the process as straightforward as possible for customers, but is on-hand should there be any problems. It offers 24-hour customer support, and makes it clear that customers are free to get in touch at any time and it promises a prompt reply. This makes a change, as often with many sites you’re waiting 24 - 48 hours for a reply. There is also a live chat function on the site, which means customers can get answers even quicker if need be.

Design Process

PnC logos makes it easy to get going, whether you’re looking for logo design, brochure design, a new website or brand identity. The process is a little unintuitive at times, and some patience may be needed. This is because when you click on order now for your chosen design package, you’re invited to put in your details and then discuss project with the team.

This is a thorough way of working of course, because it means that you’re getting a bespoke service from the start. But some customers may find it a bit slow and laborious, particularly those who are short of time and want to get things rolling as quickly as possible, themselves.

Sadly there isn’t a wealth of information on the actual process itself on the site. You’re not clearly given guidance on how long things take, or what happens next once you’re ready to order. There isn’t even a FAQ section or knowledge hub. Again, these aren’t deal-breakers, but could irritate some customers. 

Conclusion

If you’re looking for quality logo, brochure, and brand identity design, along with websites, too, then PNC logos is a great place to start that journey. Great pricing and great customer service are the name of the game here. Once you start talking to their customer service representative and get the ball rolling, all your requirements will be taken care of through dedicated account managers.

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